Handmade in small batches since 1998  ·  Nationwide shipping  ·  New coastal collection now curing

PRIVACY POLICY

Last updated: [DATE]

Skin Scents and Common Sense Tea (“we”, “us”, “our”) operates skinscentsandcommonsensetea.com. This policy explains what personal information we collect, why, and what choices you have.

Information we collect

You give us:

  • Name, email address, phone number
  • Shipping and billing address
  • Order history and any notes you send us
  • Email list signup, if you choose to join

Collected automatically:

  • IP address, browser type, device type, operating system
  • Pages visited, time on site, referring website
  • Cookies and similar technologies (see below)

Payment information: Card details are entered directly into our payment processor’s secure form. We never see, handle or store your full card number. We only receive confirmation of payment and the last four digits.

How we use it

  • To process, pack and ship your order
  • To send order confirmations, shipping notices and tracking
  • To respond to your questions
  • To send marketing emails, only if you opted in
  • To improve the site and understand what customers are looking for
  • To prevent fraud and meet our legal and tax obligations

Who we share it with

We do not sell your personal information.

We share only what is necessary with the service providers who make the store work:

ProviderWhat they receiveWhy
[PAYMENT PROCESSOR]Payment and billing detailsTo process payment
USPS / [CARRIERS]Name, shipping addressTo deliver your order
[EMAIL PLATFORM]Name, email addressTo send order and marketing emails
[HOSTING PROVIDER]Site and order dataTo host the website
[ANALYTICS, e.g. Google Analytics]Anonymized usage dataTo understand site traffic

We may also disclose information if required by law, or in connection with a sale or transfer of the business.

Cookies

We use cookies to keep your cart contents, remember you between visits, and understand how the site is used. You can block or delete cookies in your browser settings, but parts of the site — including checkout — may not work properly without them.

How long we keep it

Order records are kept for [7] years to meet tax and accounting requirements. Marketing list data is kept until you unsubscribe. Analytics data is kept for [26] months.

Your rights

You can ask us to:

  • Tell you what personal information we hold about you
  • Correct anything that is wrong
  • Delete your information, where we are not required to keep it
  • Stop sending you marketing emails

Email [EMAIL] and we will respond within 30 days.

California residents: Under the CCPA/CPRA you have additional rights, including the right to know what personal information is collected, to request deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. Exercising these rights will not result in different pricing or service.

Other states: Residents of [Virginia, Colorado, Connecticut, Utah and other states with comprehensive privacy laws] may have similar rights. Contact us using the details below.

Email marketing

We only email marketing if you signed up for it. Every marketing email has an unsubscribe link at the bottom, and unsubscribing takes effect immediately. Order and shipping confirmations are transactional and will still be sent.

Children

This site is not intended for anyone under 13, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

Security

We use SSL encryption across the site and work with a PCI-compliant payment processor. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.

Changes to this policy

We may update this policy. The “last updated” date at the top will change, and material changes will be posted on this page.

Contact

[BUSINESS LEGAL NAME] [MAILING ADDRESS] [EMAIL] · [PHONE]